Why it matters
The site you launched is a living thing. Someone has to keep it alive.
Momentum
Changes happen same week
A new menu, a holiday banner, a price update. With a retainer it ships in days, not whenever you finally find a freelancer who answers.
Safety
Nothing rots quietly
Plugins, backups, and security updates run on a schedule. You hear about problems from us, before a customer hits a broken checkout.
Sanity
One person who knows your site
No re-explaining your business to a new contractor every time. We already know how your site is built and what you care about.
What you get
Care that covers the whole site, not just the bugs.
Updates & tweaks
- Content edits: hours, menus, staff, prices
- New pages and sections as you grow
- Design tweaks and seasonal refreshes
- Photo swaps and gallery updates
Keep it running
- WordPress core and plugin updates
- Daily offsite backups, tested restores
- Uptime and broken-link monitoring
- Security scans and malware cleanup
Advice on call
- A real person who answers your email
- Quick calls when you are deciding something
- Honest takes on tools and add-ons
- A monthly check-in on what is working
Proof it pays off
- Plain-English monthly report
- Page-speed and Core Web Vitals checks
- Traffic and form-fill highlights
- A short list of what to do next
How we work
Simple to start, easy to live with.
-
01
We learn your setup
A short onboarding call and a look under the hood. We document how your site is built so requests move fast from day one.
-
02
You send requests
Email, a shared board, or a text. Each one gets logged, estimated against your hours, and given a clear turnaround.
-
03
We handle the upkeep
Backups, updates, and monitoring run quietly in the background. You only hear from us when something needs a decision.
-
04
We report and plan
Every month you get a plain report and a quick call. We flag what is slipping and suggest the next worthwhile improvement.
What good ongoing support looks like
99.9%
Uptime across the sites we keep on a retainer
1 day
Typical turnaround on small edits for Partner clients
<1s
Median page load after our speed and Core Web Vitals work
0
Sites lost to a breach since we started doing this
Plans
Pick the level of help you need.
Monthly retainer · Cancel anytime · Unused hours not hoarded
Caretaker
$150/mo
Keep the lights on and the site safe.
- Updates, backups, monitoring
- 1 hour of edits a month
- Email support, 2-day response
Partner
$450/mo
Steady upkeep plus a hand with the to-do list.
- Everything in Caretaker
- 4 hours of edits and tweaks
- Same-day reply, next-day fixes
- Monthly report and check-in call
On Tap
Custom
For busy shops that need real bandwidth.
- Everything in Partner
- 10+ hours, scoped to you
- Priority queue and a direct line
No long contracts. If it is not earning its keep, walk away with a month notice.
FAQ
Straight answers.
Ready?
Stop fixing it yourself.
Tell us about your business and your site. We will tell you which plan fits, no obligation.